Emergency Communications Specialist

Amarillo Police Department

Amarillo, Texas, US
Starting pyy: $23.00 ph; bonus/equity: not specifi...
24-hour emergency communications services
911 call triaging and dispatching
Life-saving instructions over phone
This position is responsible for providing 24-hour emergency communications services including receiving and evaluating incoming calls for police, fire, animal management, and EMS

Job Summary

  • This position is responsible for providing 24-hour emergency communications services including receiving and evaluating incoming calls for police, fire, animal management, and EMS.
  • The role requires dispatching appropriate responders, performing criminal history checks, and running people, places, and property through NCIC databases.
  • Candidates must possess a valid Texas Driver's License and complete specific certifications including TCLEOSE Basic Telecommunications and Priority Dispatch training.

Matching Summary

This position is responsible for providing 24-hour emergency communications services including receiving and evaluating incoming calls for police, fire, animal management, and EMS.

Salary

Starting Pay: $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 24-hour emergency communications services
  • 911 call triaging and dispatching
  • Life-saving instructions over phone
  • NCIC criminal history checks
  • Multi-line telephone systems operation

Nice-to-have

  • Strong verbal and written communication skills
  • Ability to make rational decisions under pressure
  • Experience with GIS or CAD applications
  • Mentorship program participation
  • Committee service for policy procedures

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year of public safety dispatching experience
  • TCIC/NCIC Full Access and TLETS training
  • Priority Dispatch, Fire, Medical and Law Enforcement protocols certification
  • Basic TCLEOSE certification required
  • FEMA IS-100.a, IS-700.b, IS-240.a completion
  • Valid Texas Driver's License
  • Pass background investigation with fingerprinting
  • Clear hearing test and drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter