Customer Relationship Specialist - Nerang

Bank of Queensland

Nerang, Australia
Not specified; not specified; comprehensive benefi...
Confident communicator with passion for helping people
Previous customer service experience in banking
Proactive solutions-focused mindset
This role serves as the welcoming face of BOQ in the Nerang branch, focusing on identifying and responding to customers' financial needs

Job Summary

  • This role serves as the welcoming face of BOQ in the Nerang branch, focusing on identifying and responding to customers' financial needs.
  • The position offers a clear pathway toward becoming a Lending Specialist with structured training in lending fundamentals.
  • Employees enjoy comprehensive benefits including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

This role serves as the welcoming face of BOQ in the Nerang branch, focusing on identifying and responding to customers' financial needs.

Salary

Not specified; Not specified; Comprehensive benefits package including flexible working arrangements and salary sacrificing options

Skills & Requirements

Must-have

  • confident communicator with passion for helping people
  • previous customer service experience in banking
  • proactive solutions-focused mindset

Nice-to-have

  • exposure to consumer lending
  • ability to navigate financial systems
  • collaborative spirit and drive to go above and beyond

Key Requirements

  • Previous experience in customer service ideally within banking or financial services
  • Attention to detail and ability to navigate financial systems

Work Rights

Background screening required under Anti-Money Laundering and Counter Terrorism Financing Act

Tailored Resume

Cover Letter