Customer Support And Trade Compliance Senior Specialist

ABB UK

Aleksandrow Lodzki, Poland
Hybrid
Customer support processes
Trade compliance methodologies
Order management
Implement customer support strategy to increase operational excellence and customer satisfaction

Job Summary

  • Implement customer support strategy to increase operational excellence and customer satisfaction.
  • Analyze existing customer support and trade compliance processes to identify gaps, inefficiencies, and improvement areas.
  • Ensure adherence to all applicable customs, export control, and sanctions regulations.

Matching Summary

Implement customer support strategy to increase operational excellence and customer satisfaction.

Skills & Requirements

Must-have

  • customer support processes
  • trade compliance methodologies
  • order management
  • process optimization
  • SAP and MS Office

Nice-to-have

  • problem-solving
  • cross-functional collaboration
  • operational excellence
  • exceptional customer experiences
  • continuous improvement

Key Requirements

  • 5+ years experience
  • Degree in Business Administration, Supply Chain Management, International Trade, or related discipline
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter