Group Leader - Customer Service

CSL Ltd

East Point, GA, US
Not specified; not specified; benefits include hea...
**
18 months clerical or customer service experience
Perform finger stick for hematocrit testing
Conduct daily equipment calibration
** CSL Ltd is seeking a Group Leader for Customer Service at their East Point, GA facility. The role involves training staff, managing donor flow, and ensuring compliance with health standards in a plasma donation environment. **

Job Summary

  • The role is responsible for training reception staff and facilitating efficient donor flow through the CSL Plasma center.
  • Employees must perform health screening procedures including blood pressure checks, weight measurements, and finger sticks to obtain hematocrit samples.
  • The company offers comprehensive benefits including health care options, life insurance, disability coverage, and a 401(k) savings program effective from the first day of hire.

Matching Summary

Match Score: 75

** CSL Ltd is seeking a Group Leader for Customer Service at their East Point, GA facility. The role involves training staff, managing donor flow, and ensuring compliance with health standards in a plasma donation environment. **

Salary

Not specified; Not specified; Benefits include health care, life insurance, disability, 401(k), PTO, and paid holidays

Skills & Requirements

Must-have

  • 18 months clerical or customer service experience
  • Perform finger stick for hematocrit testing
  • Conduct daily equipment calibration
  • Maintain strict confidentiality of donor data
  • Follow OSHA and HSE safety policies

Nice-to-have

  • Bilingual communication skills
  • Experience in plasma collection environment
  • Ability to work in fast-paced settings
  • Cross-training capability in other areas

Key Requirements

  • High school diploma or equivalent
  • Minimum 18 months clerical or customer service experience
  • Basic math calculation skills
  • Ability to lift up to 25 pounds

Work Rights

Not specified

Tailored Resume

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