Customer Service Representative

SBDINC

Highland Heights, OH, United States
Order management experience
Customer communication skills
Returns and credit processing
The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally

Job Summary

  • The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally.
  • This role is dedicated to advocating for our customers and distributors by ensuring their needs are met and issues are resolved promptly.
  • You’ll receive a competitive salary and a great benefits plan, including medical, dental, life, vision, and more.

Matching Summary

The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally.

Skills & Requirements

Must-have

  • Order management experience
  • Customer communication skills
  • Returns and credit processing

Nice-to-have

  • Experience with Navision
  • Proficient in Microsoft Office
  • Collaborative team player

Key Requirements

  • Minimum 2-3 years customer service experience
  • High school diploma required
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter