Xfinity Retail Service Associate (bellevue)

Sky (Comcast)

Nashville, TN, United States
Base: $15.50; bonus/equity: commission/bonus eligi...
On-site
Mobile activations and troubleshooting
Customer education on devices and accessories
Technical support for mobile services
Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Provide a white-glove experience activating new devices or BYOD to the network and educate customers on accessories.

Matching Summary

Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.50; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and troubleshooting
  • Customer education on devices and accessories
  • Technical support for mobile services
  • Operational store support

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Customer-focused approach

Key Requirements

  • High School Diploma / GED
  • 0-2 Years of relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter