Customer Service Representative

PLS

Houston, TX, United States
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • cash handling
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • demonstrate Core Values
  • professional appearance and demeanor
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter