Customer Coordination Manager

Amex GBT

Canada
Base: $62,300.00 - $115,700.00; bonus/equity: disc...
Not specified (assumed to be hybrid based on the nature of the role and industry).
Project manage travel implementations
Lead joint planning meetings
Focal point of contact for project team
Amex GBT is seeking a Customer Coordination Manager in Canada to oversee travel implementations, manage client communications, and ensure project timelines are adhered to. The ideal candidate should have experience in business travel, project management skills, and proficiency in both English and French

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
  • Find your happy medium at Amex GBT with flexible benefits tailored to each country, travel perks, and access to over 20,000 courses on our learning platform.

Matching Summary

Match Score: 85

Amex GBT is seeking a Customer Coordination Manager in Canada to oversee travel implementations, manage client communications, and ensure project timelines are adhered to. The ideal candidate should have experience in business travel, project management skills, and proficiency in both English and French.

Salary

Base: $62,300.00 - $115,700.00; Bonus/Equity: Discretionary annual bonus; Benefits: Health and welfare insurance, retirement programs, parental leave, adoption assistance, wellbeing resources

Skills & Requirements

Must-have

  • Project manage travel implementations
  • Lead Joint Planning meetings
  • Focal point of contact for project team
  • Ensure Onboarding process is followed
  • Lead weekly calls and produce notes
  • Update RAG Status accurately
  • Manage project risk assessment
  • Coordinate End to end testing

Nice-to-have

  • Inspirational work environment
  • Inclusive and collaborative culture
  • Drive change in face of resistance
  • Develop skills with learning platform
  • Connect with global INclusion Groups

Key Requirements

  • English and French language required
  • Strong experience in Business Travel
  • Base understanding of Amex GBT Branded tools
  • SalesForce knowledge
  • Strong project management skills
  • Analytical skills
  • Ability to lead client meetings
  • Produce presentations
  • Work independently
  • Capacity to work virtually
  • Strong organizational skills
  • Excellent communicator
  • Effective time management
  • Multi-tasking prioritization skills

Work Rights

Not specified

Tailored Resume

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