Patient Service Representative (psr) - Cardiology

Advocate Health

Chicago, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
High volume, multiple-task environment
Handle difficult callers/customers/patients
Customer service setting experience
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Responsibilities include patient registration, appointment scheduling, answering calls, resolving patient questions, and managing medical records.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • High volume, multiple-task environment
  • Handle difficult callers/customers/patients
  • Customer service setting experience
  • Patient registration in EMR
  • Answering multiple telephone lines

Nice-to-have

  • Teamwork and collaboration
  • Adaptability to schedule changes
  • Commitment to equitable care

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter