Customer Quality Director

ON Semiconductor

Munich, Bayern, Germany
Not specified (assumed on-site or hybrid based on the job nature).
10+ years semiconductor quality experience
Medical device and automotive quality background
8d problem solving and failure analysis expertise
ON Semiconductor is seeking a Customer Quality Director in Munich, responsible for managing customer quality requirements and relationships within the semiconductor sector. The role requires extensive experience in quality management, particularly in automotive and medical devices, along with strong problem-solving skills

Job Summary

  • The Customer Quality Director serves as the primary voice of the customer for semiconductor quality and reliability across Medical, Commercial, Industrial, and Automotive sectors.
  • This role requires leading cross-functional teams to resolve customer quality issues using 8D methodologies while driving continuous improvement programs to enhance customer satisfaction scores.
  • The position involves managing critical customer relationships, handling field returns and audits, and ensuring timely resolution of product change notices without impacting device functionality.

Matching Summary

Match Score: 85

ON Semiconductor is seeking a Customer Quality Director in Munich, responsible for managing customer quality requirements and relationships within the semiconductor sector. The role requires extensive experience in quality management, particularly in automotive and medical devices, along with strong problem-solving skills.

Skills & Requirements

Must-have

  • 10+ years semiconductor quality experience
  • Medical device and automotive quality background
  • 8D problem solving and failure analysis expertise
  • Customer relationship management and KPI improvement
  • PCN management and audit support capabilities

Nice-to-have

  • German language proficiency
  • Semiconductor FAB or packaging experience
  • Strategic leadership in global environments
  • Experience with APQP, VDA, and AEC standards

Key Requirements

  • Bachelor's/Master's/PhD in Engineering
  • 10+ years comparable role experience
  • Fluent English communication skills
  • Background in semiconductor industry

Work Rights

Not specified

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