Large Animal Client Services Supervisor

lsu.edu

Baton Rouge, Louisiana, United States
Not specified; not specified; benefits include hea...
3 years leadership experience with direct supervisory duties
Oversee monthly billing and accounts receivable processes
Manage scheduling optimization and resource utilization
This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital

Job Summary

  • This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.
  • The incumbent will provide ongoing training and mentorship to team members while driving cultural change to foster a collaborative environment.
  • LSU offers outstanding benefits including health, life, dental, vision insurance, retirement options, and tuition exemption for qualified positions.

Matching Summary

This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.

Salary

Not specified; Not specified; Benefits include health, life, dental, vision, retirement, paid holidays, wellness, and tuition exemption

Skills & Requirements

Must-have

  • 3 years leadership experience with direct supervisory duties
  • Oversee monthly billing and accounts receivable processes
  • Manage scheduling optimization and resource utilization
  • Handle complex customer service escalations
  • Collaborate with clinicians on billing policies

Nice-to-have

  • Knowledge of equine and food animal industry
  • Certified Veterinary Practice Manager (CVPM)
  • Experience driving cultural change and mentorship
  • Strong relationship building with referral veterinarians

Key Requirements

  • Bachelor's degree preferred; not required if 5 years experience meets criteria
  • Minimum 3 years experience in a leadership role with direct supervision
  • Valid U.S. work authorization required at time of hire
  • Ability to lift more than 50 pounds and perform physical tasks
  • Pass pre-employment background check and financial history/credit check

Work Rights

Must have valid U.S. work authorization

Tailored Resume

Cover Letter