Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Handle banking transactions and inquiries
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless experience.
Contributes to meeting branch business results and customer experience goals while following risk and compliance processes.
Matching Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Salary
Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Deliver exceptional customer service
Identify customer needs
Handle banking transactions and inquiries
Support digital and self-serve options
Follow risk and compliance policies
Maintain product knowledge
Nice-to-have
Proactive customer engagement
Creative problem-solving
Continuous improvement mindset
Collaborative team player
Personalized customer experience
Key Requirements
Post-secondary degree or certification desirable
High-level knowledge of personal banking offers
Confident use of digital tools
Basic knowledge of sales and business banking solutions