Base: not specified; bonus/equity: performance bon...
Onsite (mondays to fridays, with alternate saturdays)
Respond to customer inquiries via phone email chat
Resolve customer complaints and issues effectively
Submit servicing requests using fng system
SPIN PTE. LTD. is seeking a Customer Care Executive to provide exceptional support and administrative services to enhance customer satisfaction and business growth. The role involves handling inquiries, resolving issues, and collaborating with team members while promoting a positive work culture focused on employee well-being
Job Summary
The role involves providing prompt support service and administrative tasks to drive business growth and ensure customer satisfaction.
Employees value well-being through wellness events, flexible working environments, and conducive workspaces.
The position requires managing the FNG servicing booking system and liaising with technicians for customer appointments.
Matching Summary
Match Score: 85
SPIN PTE. LTD. is seeking a Customer Care Executive to provide exceptional support and administrative services to enhance customer satisfaction and business growth. The role involves handling inquiries, resolving issues, and collaborating with team members while promoting a positive work culture focused on employee well-being.
Salary
Base: Not specified; Bonus/Equity: Performance Bonus and Annual Wage Supplement (13th month); Benefits: 14 days Annual Leave, Medical and Dental Benefits, Company Incentive Trips
Skills & Requirements
Must-have
Respond to customer inquiries via phone email chat
Resolve customer complaints and issues effectively