Customer Advocacy Generalist

Dexcom Inc

Vilnius, Lithuania
Base: €1,565.42 to €1,933.75 gross monthly; bonus/...
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Proficient in english communication
Analytical thinking and data interpretation
Knowledge of medical device regulations (iso, mdd, 820)
** Dexcom Inc. is seeking a Customer Advocacy Generalist in Vilnius, Lithuania, to support the documentation and investigation of customer complaints related to their continuous glucose monitoring products. This hybrid role emphasizes analytical thinking and collaboration within a diverse team, while offering flexible work arrangements and comprehensive benefits. **

Job Summary

  • The role involves reviewing customer complaints, documenting investigations, and submitting Manufacturer Incident Reports in compliance with international regulations.
  • Candidates must possess strong analytical skills to interpret data and solve complex problems while maintaining high-quality results.
  • The position offers a hybrid work model in Vilnius with comprehensive benefits including health insurance, pension plans, and fertility support.

Matching Summary

Match Score: 75

** Dexcom Inc. is seeking a Customer Advocacy Generalist in Vilnius, Lithuania, to support the documentation and investigation of customer complaints related to their continuous glucose monitoring products. This hybrid role emphasizes analytical thinking and collaboration within a diverse team, while offering flexible work arrangements and comprehensive benefits. **

Salary

Base: €1,565.42 to €1,933.75 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension, 5 extra vacation days, wellness programs

Skills & Requirements

Must-have

  • Proficient in English communication
  • Analytical thinking and data interpretation
  • Knowledge of medical device regulations (ISO, MDD, 820)

Nice-to-have

  • Previous experience in post-market surveillance
  • Experience with Medical Device Reporting (MDR)
  • Ability to work independently in a hybrid team

Key Requirements

  • Minimum 2-4 years of related experience
  • High School diploma or equivalent
  • English proficiency required

Work Rights

Must live within commuting distance of assigned site

Tailored Resume

Cover Letter