Base: €1,565.42 to €1,933.75 gross monthly; bonus/...
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Proficient in english communication
Analytical thinking and data interpretation
Knowledge of medical device regulations (iso, mdd, 820)
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Dexcom Inc. is seeking a Customer Advocacy Generalist in Vilnius, Lithuania, to support the documentation and investigation of customer complaints related to their continuous glucose monitoring products. This hybrid role emphasizes analytical thinking and collaboration within a diverse team, while offering flexible work arrangements and comprehensive benefits.
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Job Summary
The role involves reviewing customer complaints, documenting investigations, and submitting Manufacturer Incident Reports in compliance with international regulations.
Candidates must possess strong analytical skills to interpret data and solve complex problems while maintaining high-quality results.
The position offers a hybrid work model in Vilnius with comprehensive benefits including health insurance, pension plans, and fertility support.
Matching Summary
Match Score: 75
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Dexcom Inc. is seeking a Customer Advocacy Generalist in Vilnius, Lithuania, to support the documentation and investigation of customer complaints related to their continuous glucose monitoring products. This hybrid role emphasizes analytical thinking and collaboration within a diverse team, while offering flexible work arrangements and comprehensive benefits.
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Salary
Base: €1,565.42 to €1,933.75 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension, 5 extra vacation days, wellness programs
Skills & Requirements
Must-have
Proficient in English communication
Analytical thinking and data interpretation
Knowledge of medical device regulations (ISO, MDD, 820)
Nice-to-have
Previous experience in post-market surveillance
Experience with Medical Device Reporting (MDR)
Ability to work independently in a hybrid team
Key Requirements
Minimum 2-4 years of related experience
High School diploma or equivalent
English proficiency required
Work Rights
Must live within commuting distance of assigned site