Customer Experience Engineer Ii (e2)

Applied Materials Inc

Kalispell, MT, US
Base: $78,500.00 - $108,000.00; bonus/equity: elig...
Bachelor's degree in engineering
2-4 years of experience
8d problem-solving methodology
This role manages major customer escalations and coordinates cross-functional teams to resolve quality issues during tool startup

Job Summary

  • This role manages major customer escalations and coordinates cross-functional teams to resolve quality issues during tool startup.
  • The position requires applying the 8D principle to identify root causes, drive corrective actions, and reduce qualification costs.
  • Candidates will benefit from a supportive work culture that encourages learning and growth while working with cutting-edge semiconductor equipment.

Matching Summary

This role manages major customer escalations and coordinates cross-functional teams to resolve quality issues during tool startup.

Salary

Base: $78,500.00 - $108,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Bachelor's Degree in Engineering
  • 2-4 years of experience
  • 8D problem-solving methodology
  • Root cause analysis skills
  • Cross-functional team leadership

Nice-to-have

  • Project management experience
  • Customer presentation skills
  • Influencing without authority
  • Data analysis proficiency
  • Proactive issue prediction

Key Requirements

  • Bachelor's Degree required
  • 2 to 4 years of experience
  • Proficiency in 8D methodology

Work Rights

Not specified

Tailored Resume

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