Customer Banking Specialist - Grafton

CommBank

Grafton, Australia
Exceptional customer service delivery
Communicate financial terms clearly
Problem solve and provide solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Grafton Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Communicate financial terms clearly
  • Problem solve and provide solutions
  • Work in a busy retail environment
  • Champion processes and procedures

Nice-to-have

  • Interest in financial wellbeing
  • Holistic customer solutions
  • Act with integrity
  • Customer at the center

Key Requirements

  • Proven experience in Financial Services
  • Proven experience in Retail
  • Proven experience in Hospitality
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter