As a Commercial Insurance Executive, you’ll be at the forefront of this transformation, combining your sales and service expertise to guide customers through digital self‑service journeys
Job Summary
As a Commercial Insurance Executive, you’ll be at the forefront of this transformation, combining your sales and service expertise to guide customers through digital self‑service journeys.
You’ll support customers through the policy quote, purchase, adjustment and renewal journey, while optimising AI-driven assistants to improve customer interactions.
This role is perfect for someone with a background in sales and customer service who loves helping customers, thrives in a digital environment, and is looking to be part of an AI-first insurance startup.
Matching Summary
As a Commercial Insurance Executive, you’ll be at the forefront of this transformation, combining your sales and service expertise to guide customers through digital self‑service journeys.
Skills & Requirements
Must-have
Customer service via live chat, phone, email
Support policy lifecycle
Guide customers through digital journeys
Optimize AI responses
Sales and customer service background
Strong communication skills
Work towards performance goals
Nice-to-have
Entrepreneurial team environment
Agile working environment
Proactive self-starter
Value individuality and originality of thought
Commitment to diversity and inclusion
Key Requirements
Background in sales and customer service
Commercial insurance experience (nice to have)
Familiarity with chat-based support (nice to have)