Customer Success Manager

Executiveassistantjobs

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
Saas customer success experience
Change management practices
Crm and customer success tool experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will establish trusted advisor relationships and drive customer adoption and retention.
  • Workday offers a supportive culture that invests in your growth and development.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • SaaS customer success experience
  • Change management practices
  • CRM and customer success tool experience

Nice-to-have

  • Executive presence and communication skills
  • Influencing skills for revenue management
  • Critical thinking in pricing strategy

Key Requirements

  • 3+ years as a CSM
  • 2+ years with change management
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter