Functional Lead

ServiceStream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm expertise
Oracle fsm expertise
Custom field solutions
You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards

Job Summary

  • You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.
  • Lead strategic planning, roadmap development, and functional architecture for Field System Management (FSM) Platforms.
  • This permanent, full-time position offers in-office collaboration at our Melbourne headquarters plus flexible hybrid work.

Matching Summary

You'll roll up your sleeves as the FSM expert, leading innovation, solving real-world challenges, and setting high standards.

Skills & Requirements

Must-have

  • ServiceNow FSM expertise
  • Oracle FSM expertise
  • custom field solutions
  • API integrations
  • sFTP integrations
  • error handling expertise

Nice-to-have

  • driving innovation and best practice
  • mentoring analysts and delivery teams
  • stakeholder expectation management
  • fostering excellent customer service
  • Agile certifications
  • project management certifications

Key Requirements

  • 10+ years in FSM application support
  • 10+ years as Functional Lead
  • 10+ years in Product Management
  • Proven leadership in BAU and project delivery
  • Demonstrated ability to influence without authority
  • Australian Citizen

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter