Case Manager

161

Tweed Heads, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Allied health background preferred
Customer service or hospitality experience
Passion for helping others
The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to employment

Job Summary

  • The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to employment.
  • EML fosters a learning culture with comprehensive benefits including up to 16 weeks paid parental leave and access to an Employee Assistance Program.
  • This full-time position offers flexibility to work from home up to three days per week after the first three months.

Matching Summary

The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to employment.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Allied Health background preferred
  • Customer service or hospitality experience
  • Passion for helping others
  • Ability to handle challenging conversations
  • Strong negotiation and influencing skills

Nice-to-have

  • Degree in psychology or health sciences
  • Experience managing physical injuries
  • Experience managing psychological injuries
  • Proactive self-motivated approach
  • Creative stakeholder engagement

Key Requirements

  • Allied Health, customer service, retail, or hospitality background
  • Psychology or health sciences degree (desirable)
  • Ability to work under pressure and manage a portfolio

Work Rights

Not specified

Tailored Resume

Cover Letter