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Summit Healthcare Management is seeking a Referral Admissions Coordinator in Franklin, Tennessee, responsible for providing customer service to clients and their families while managing inbound calls from referral sources. The role requires strong communication skills, the ability to handle calls outside of regular hours, and experience in relationship-building within a healthcare context.
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Job Summary
The Referral Admissions Coordinator is responsible for providing great customer service for clients and the families of those in need of Summit BHC’s services.
Answers a set goal of inbound calls monthly using the provided training, facility knowledge, and personal commitment to advocate for clients.
Responds and reacts to the needs of referred clients both during and after business hours.
Matching Summary
Match Score: 75
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Summit Healthcare Management is seeking a Referral Admissions Coordinator in Franklin, Tennessee, responsible for providing customer service to clients and their families while managing inbound calls from referral sources. The role requires strong communication skills, the ability to handle calls outside of regular hours, and experience in relationship-building within a healthcare context.
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Skills & Requirements
Must-have
customer service for clients
inbound call handling
sales guide utilization
account development
patient-centered communication
daily follow up and documentation
clinical and medical assessments
insurance and cost discussions
Nice-to-have
concierge type service
advocate for clients
business development discussions
serving Veterans
Key Requirements
High School degree or GED
Minimum of one year of experience in transactional/relationship sales