The Night Manager plays a crucial role overseeing the smooth operations of the property during night-time hours, ensuring exceptional guest centricity and maintaining high standards of security
Job Summary
The Night Manager plays a crucial role overseeing the smooth operations of the property during night-time hours, ensuring exceptional guest centricity and maintaining high standards of security.
Responsibilities include team management, providing leadership and guidance to night staff, conducting training sessions, and addressing performance issues.
A competitive package including base salary, yearly bonus, and the ALL - Heartist® Program is offered, along with opportunities for learning and development.
Matching Summary
The Night Manager plays a crucial role overseeing the smooth operations of the property during night-time hours, ensuring exceptional guest centricity and maintaining high standards of security.
Skills & Requirements
Must-have
Exceptional guest centricity
High standards of security
Customer orientation
Manage hotel departments effectively
Team leadership and mentoring
Respond to emergencies calmly
Nice-to-have
Positive and productive work environment
Recognize and reward outstanding performance
Maximize revenue and minimize expenses
Key Requirements
Previous experience in luxury hospitality night operations preferred
Strong leadership skills
Excellent communication and interpersonal skills
Sound judgment and decision-making abilities
Proficiency in hotel management software
Flexibility to work nights, weekends, and holidays
Bachelor's degree in Hospitality Management or related field highly preferred