Utility Account Supervisor

City of Tucson Inc

Tucson, Arizona, US
Hourly range: $24.16 - $36.24 usd; bonus/equity: n...
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Valid arizona class d driver's license
Two years driving experience
No dui in past two years
** The City of Tucson is seeking a Utility Account Supervisor to manage a team of Utility Account Relation Specialists within the Water Department. The role involves supervision, customer service management, and operational oversight, with a strong emphasis on employee development and quality assurance. **

Job Summary

  • The Utility Account Supervisor supervises a team of Utility Account Relation Specialists within the City of Tucson's Water Department.
  • Essential duties include assigning work, reviewing customer calls for quality assurance, and resolving escalated billing inquiries.
  • The position offers a comprehensive benefits package including medical, dental, vision, life, disability, and a rich pension plan.

Matching Summary

Match Score: 75

** The City of Tucson is seeking a Utility Account Supervisor to manage a team of Utility Account Relation Specialists within the Water Department. The role involves supervision, customer service management, and operational oversight, with a strong emphasis on employee development and quality assurance. **

Salary

Hourly Range: $24.16 - $36.24 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, disability, pension, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • Valid Arizona Class D Driver's License
  • Two years driving experience
  • No DUI in past two years
  • Customer service or utility billing supervision
  • Remote environment device setup and operation

Nice-to-have

  • Experience with employee development
  • Ability to present at administrative hearings
  • Strong team morale building skills
  • Background in municipal water operations

Key Requirements

  • Three years of relevant experience
  • Associate degree or equivalent combination
  • Valid and unrestricted Arizona Class D Driver's License
  • U.S. Citizenship or lawfully authorized non-U.S. Citizen status

Work Rights

Must be U.S. Citizen or lawfully authorized non-U.S. Citizen

Tailored Resume

Cover Letter