This role is a key supporting position for the UK Region, responsible for maintaining and coordinating our WatchPAT Direct fully managed service
Job Summary
This role is a key supporting position for the UK Region, responsible for maintaining and coordinating our WatchPAT Direct fully managed service.
You will be working in a tightly knit team to provide customer service to clinical staff and patients, delivering the WatchPAT devices for home sleep apnoea tests.
ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.
Matching Summary
This role is a key supporting position for the UK Region, responsible for maintaining and coordinating our WatchPAT Direct fully managed service.
Skills & Requirements
Must-have
Customer service to clinical staff and patients
Process patient information in internal systems
Track and maintain deliveries
Handle phone and email inquiries
Assist customers with device usage
Nice-to-have
Detail-oriented and assertive professional
Excellent communication and interpersonal skills
Organized, self-starter
Professional and pleasant telephone etiquette
Additional languages
Key Requirements
High School required
Bachelor's Degree preferred
At least 3 years of experience in customer service