The role focuses on leveraging advanced technologies to design robust data solutions and drive operational efficiencies through intelligent automation
Job Summary
The role focuses on leveraging advanced technologies to design robust data solutions and drive operational efficiencies through intelligent automation.
Candidates will build and optimize multilingual conversational AI solutions including Voice Bots, Chatbots, and Gen AI-powered Knowledge Bases.
PwC offers a vibrant community with inclusive benefits, mentorship, and opportunities to work on cutting-edge AI-driven projects.
Matching Summary
The role focuses on leveraging advanced technologies to design robust data solutions and drive operational efficiencies through intelligent automation.
Skills & Requirements
Must-have
Chatbot and Voice Bot Development
Gen AI RAG Knowledge Bases
Python and Node.js Programming
DevOps CI/CD Pipelines
Conversational AI Platforms
Nice-to-have
Multilingual NLP Frameworks
Speech-to-Text Engines
Microservices Architecture
Cloud-Native Deployments
Cross-functional Collaboration
Key Requirements
3 to 4 years of experience in contact centre transformation
Bachelor's degree in Computer Science or related field
Proficiency in Python, Node.js, and API-driven architectures