The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate, ensuring clients receive comprehensive technical support across their portfolio of FIS products and services
Job Summary
The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate, ensuring clients receive comprehensive technical support across their portfolio of FIS products and services.
This role involves developing a deep knowledge of the client, their product portfolio, and technical environment to address client's technical issues quickly.
FIS offers a multifaceted job with a high degree of responsibility, a modern international work environment, and broad professional development possibilities.
Matching Summary
The Technical Account Manager (TAM) serves as a strategic technical advisor and client advocate, ensuring clients receive comprehensive technical support across their portfolio of FIS products and services.
Skills & Requirements
Must-have
cross-product technical expert
client technical health monitoring
client-specific remediation plans
root cause analysis enhancement
cross-functional collaboration
Nice-to-have
strategic technical advisor
client advocate
growth mindset
Key Requirements
5+ years experience in TAM, production operations, solution engineering, sales engineering, or integration consulting
Bachelor's degree
Experience communicating complex technical systems