Operador De Service Desk – Espanhol Avançado

Accenture

Belo Horizonte, MG, Brazil
Not specified; not specified; comprehensive benefi...
Advanced spanish language proficiency
Customer service experience in retail preferred
Knowledge of crm systems and help desk tools
The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents

Job Summary

  • The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents.
  • Accenture offers a comprehensive benefits package including fully subsidized medical and dental insurance, gym access, and extended parental leave.
  • The company values diversity and inclusion, seeking professionals who align with their culture of shared success and human-centric innovation.

Matching Summary

The role involves providing customer support through voice, email, and messaging channels while resolving issues and tracking incidents.

Salary

Not specified; Not specified; Comprehensive benefits including medical, dental, and stock options

Skills & Requirements

Must-have

  • Advanced Spanish language proficiency
  • Customer service experience in retail preferred
  • Knowledge of CRM systems and help desk tools

Nice-to-have

  • Empathy and positive customer experience focus
  • Collaborative spirit and innovation mindset
  • Experience with digital transformation projects

Key Requirements

  • Advanced Spanish language skills required
  • 2 years customer service experience desirable
  • Higher education degree completed or in progress

Work Rights

Not specified

Tailored Resume

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