Associate Product Support Specialist

Medtronic UK

Prague, Czechia
Base: 424,800.00 czk - 637,200.00 czk; bonus/equit...
Fluent polish native speaker
Advanced english b2 minimum
Medical device troubleshooting skills
This role empowers patients living with diabetes by providing personalized support and education on Medtronic therapies

Job Summary

  • This role empowers patients living with diabetes by providing personalized support and education on Medtronic therapies.
  • Employees will resolve complex device functionality issues and document customer feedback to drive product improvements across Sales and Marketing teams.
  • The position offers a flexible hybrid working model combining office and home environments within one of the world's leading healthcare organizations.

Matching Summary

This role empowers patients living with diabetes by providing personalized support and education on Medtronic therapies.

Salary

Base: 424,800.00 CZK - 637,200.00 CZK; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Competitive salary and flexible benefits package

Skills & Requirements

Must-have

  • Fluent Polish native speaker
  • Advanced English B2 minimum
  • Medical device troubleshooting skills
  • Shift work availability 7am-5pm
  • Customer service in healthcare

Nice-to-have

  • Passion for helping others
  • Problem-solving aptitude
  • Ability to handle emergencies
  • Multilingual international environment
  • Proactive outbound calling experience

Key Requirements

  • Native Polish language fluency
  • Minimum B2 English proficiency
  • Secondary or university education completed
  • Availability for 8.5 hour shifts
  • No specific visa status mentioned

Work Rights

Not specified

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