0711 - Gbs Sr Customer Service Rep-1

UPS

**
Customer service
Investigate cases
Field calls
** UPS is seeking a Senior Customer Service Representative to handle customer inquiries and case management, providing a chance to work in a collaborative and innovative environment. The role emphasizes problem-solving skills and customer engagement within a diverse and inclusive workplace culture. **

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • He/She documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • Explore your next opportunity at a Fortune Global 500 organization.

Matching Summary

Match Score: 75

** UPS is seeking a Senior Customer Service Representative to handle customer inquiries and case management, providing a chance to work in a collaborative and innovative environment. The role emphasizes problem-solving skills and customer engagement within a diverse and inclusive workplace culture. **

Skills & Requirements

Must-have

  • customer service
  • investigate cases
  • field calls
  • monitor process
  • document information

Nice-to-have

  • rewarding culture
  • talented teams
  • lead yourself or teams

Key Requirements

  • Permanent employee type

Work Rights

Not specified

Tailored Resume

Cover Letter