Customer Service Representative

The Pet Palace

Club Canine, NC, United States
Base: $12.50–$13.00ph; bonus/equity: tips; benefit...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and creating a connected care network for pet families

Job Summary

  • We are revolutionizing the pet industry and creating a connected care network for pet families.
  • You will be responsible for welcoming pet parents, managing check-ins/check-outs, and ensuring a clean and welcoming lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $12.50–$13.00/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and creating a connected care network for pet families.

Salary

Base: $12.50–$13.00/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Physical stamina for standing and walking

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • People-person and pet-person
  • Charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter