Technical Solutions Consultant

Hewlett Packard Enterprise

Hybrid
Technical troubleshooting skills
Customer service expertise
Hardware and software knowledge
Hewlett Packard Enterprise helps companies connect, protect, analyze, and act on their data and applications from edge to cloud to drive business outcomes

Job Summary

  • Hewlett Packard Enterprise helps companies connect, protect, analyze, and act on their data and applications from edge to cloud to drive business outcomes.
  • The role involves resolving technical issues, leading team activities, and partnering frequently with the Sales Pursuit team to support customers.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and fosters an inclusive culture that values diverse backgrounds.

Matching Summary

Hewlett Packard Enterprise helps companies connect, protect, analyze, and act on their data and applications from edge to cloud to drive business outcomes.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Customer service expertise
  • Hardware and software knowledge
  • Case management database proficiency
  • Remote and phone support
  • Team leadership capabilities

Nice-to-have

  • Excellent communication skills
  • Analytical and problem solving skills
  • Ability to mentor new agents
  • Collaboration with sales teams
  • Proactive problem prevention
  • Focus on specific product lines
  • Ability to contribute to technical action plans

Key Requirements

  • 3-5 years relevant experience
  • Vocational apprenticeship or certification
  • Associate degree or equivalent experience
  • BA/BS or equivalent experience preferred
  • Relevant industry qualification where applicable

Work Rights

Not specified

Tailored Resume

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