Business Analyst

Corebridge Financial

Houston, TX, US
Base: $53,000.00 - $63,000.00; bonus/equity: discr...
Hybrid
Root cause analysis
Jira and servicenow incident prioritization
Defect life cycle management
Troubleshoot escalated process issues, perform root cause analysis on problems, and implement fixes or workarounds

Job Summary

  • Troubleshoot escalated process issues, perform root cause analysis on problems, and implement fixes or workarounds.
  • Track and report RCA and defect recovery metrics to ensure SLA adherence for timely issue resolution.
  • Corebridge also offers a range of competitive benefits as part of the total compensation package.

Matching Summary

Troubleshoot escalated process issues, perform root cause analysis on problems, and implement fixes or workarounds.

Salary

Base: $53,000.00 - $63,000.00; Bonus/Equity: Discretionary bonus; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Root cause analysis
  • JIRA and ServiceNow Incident prioritization
  • Defect life cycle management
  • Business Continuity Planning
  • Enterprise Resiliency efforts

Nice-to-have

  • Collaborate across the enterprise
  • Embrace different perspectives
  • Challenge the status quo
  • Equip ourselves for the future

Key Requirements

  • 3+ years of experience
  • Life and Retirement Operations experience
  • General knowledge of JIRA
  • Strong organization and planning skills
  • Excellent communication, problem solving, and analytical skills

Work Rights

Not specified

Tailored Resume

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