Utility Account Specialist - Austin Water

City of Austin

Austin, TX, US
Base: $26.86 - $32.43; bonus/equity: not specified...
Bachelor's degree required
Three years utility customer service experience
Knowledge of utility service operations
The position is responsible for processing new residential water and wastewater permit applications and establishing service points

Job Summary

  • The position is responsible for processing new residential water and wastewater permit applications and establishing service points.
  • Employees will administer the Austin Water Plumber Program ensuring compliance with applicable procedures and standards.
  • The role offers a comprehensive compensation package including medical benefits, paid leave, and a retirement plan.

Matching Summary

The position is responsible for processing new residential water and wastewater permit applications and establishing service points.

Salary

Base: $26.86 - $32.43; Bonus/Equity: Not specified; Benefits: Medical, paid leave, retirement plan, training opportunities

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Three years utility customer service experience
  • Knowledge of utility service operations

Nice-to-have

  • Experience with municipal development processes
  • Conflict resolution techniques
  • Team collaboration skills

Key Requirements

  • Bachelor's degree in related field
  • 3 years utility or commercial/government customer service experience
  • No specific licenses or certifications required

Work Rights

Not specified

Tailored Resume

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