Customer Banking Specialist - Crookwell

CommBank

Crookwell, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, with a focus on delivering exceptional customer service and supporting clients with their banking needs. The role involves in-depth customer interactions, financial health checks, and problem-solving in a multitasking environment. **

Job Summary

  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will be joining one of our Multi-Channel Branches where you will assist customers face to face and via telephone or other digital channels.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Crookwell branch, with a focus on delivering exceptional customer service and supporting clients with their banking needs. The role involves in-depth customer interactions, financial health checks, and problem-solving in a multitasking environment. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions

Nice-to-have

  • Financial services retail hospitality experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Place customer at the center

Key Requirements

  • Part time roster 12 hours per week
  • Available Monday Tuesday Friday 9.15am - 1.15pm
  • Proven customer service experience
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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