Agent Information Voyageurs Et Centre De Relation Clients F/h

Keolis

Romainville, Île-de-France, France
Base: 2 128 €; bonus/equity: not specified; benefi...
Travel information dissemination
Client communication
Crisis messaging
Provide accurate and timely information about the transportation network to travelers

Job Summary

  • Provide accurate and timely information about the transportation network to travelers.
  • Respond to client inquiries via phone, email, and mail while maintaining a high standard of service.
  • Contribute to the improvement of traveler information systems and support operational efficiency.

Matching Summary

Provide accurate and timely information about the transportation network to travelers.

Salary

Base: 2 128 €; Bonus/Equity: Not specified; Benefits: 7,50 € meal voucher per day, quality bonus, 13th month under conditions, company health insurance

Skills & Requirements

Must-have

  • Travel information dissemination
  • Client communication
  • Crisis messaging
  • Real-time updates
  • Office software proficiency

Nice-to-have

  • Proactive problem-solving
  • Multilingual skills
  • Team collaboration
  • Stress management

Key Requirements

  • 2 years of experience in passenger transport or communication
  • Bac +2 (level 5 diploma)
  • Proficiency in Office suite
  • Flexibility and stress management

Work Rights

Not specified

Tailored Resume

Cover Letter