Associate Member Services Representative

State Employees' Credit Union

Washington, US
Not specified; not specified; not specified
Not specified
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to lift 10-15 pounds
The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative to provide exemplary member service and assist with routine branch operations. The ideal candidate should possess strong communication and problem-solving skills, with a commitment to the credit union's philosophy of "People Helping People."

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
  • Responsibilities include processing transactions, balancing cash drawers, handling wire transfers, and assisting members through in-person, phone, and digital channels.
  • Candidates must attend mandatory training sessions including Excel and Elevate (E&E) and complete core modules on account types, policies, and security measures.

Matching Summary

Match Score: 75

The State Employees' Credit Union is seeking an entry-level Associate Member Services Representative to provide exemplary member service and assist with routine branch operations. The ideal candidate should possess strong communication and problem-solving skills, with a commitment to the credit union's philosophy of "People Helping People."

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to lift 10-15 pounds
  • Proficiency with computer keyboard and phone keypad
  • Commitment to confidentiality and security procedures

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Positive attitude toward members and teammates
  • Aptitude for developing member trust and confidence
  • Interest in financial advisory products
  • Willingness to learn new systems like CXone

Key Requirements

  • High school diploma or GED
  • Good problem-solving skills
  • No specific work authorization mentioned

Work Rights

Not specified

Tailored Resume

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