Lead, Client Portfolio - It

City of Mississauga

Mississauga, Ontario, Canada
Base: $100,277.00 - $133,703.00 annually; bonus/eq...
Hybrid (3 days onsite, 2 days remote)
8 years progressive it experience
Client relationship management expertise
Project implementation and support
The City of Mississauga is seeking a Lead, Client Portfolio in IT to manage client relationships and operational support for technology solutions within the Corporate Services department. The role requires strong project management skills and experience in client relationship management, with a focus on delivering IT services aligned with organizational goals

Job Summary

  • The primary purpose of this role is to manage client relationships and operational support for technology solutions within assigned business units.
  • This position requires overseeing all aspects of project management including planning, monitoring, and delivering IT projects within time and budget standards.
  • The successful candidate will coordinate work assignments for IT specialists and business analysts while ensuring quality deliverables through peer reviews.

Matching Summary

Match Score: 85

The City of Mississauga is seeking a Lead, Client Portfolio in IT to manage client relationships and operational support for technology solutions within the Corporate Services department. The role requires strong project management skills and experience in client relationship management, with a focus on delivering IT services aligned with organizational goals.

Salary

Base: $100,277.00 - $133,703.00 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 8 years progressive IT experience
  • Client relationship management expertise
  • Project implementation and support
  • Vendor contract and procurement management
  • Cloud and SaaS architecture knowledge
  • Active Directory and SQL database skills

Nice-to-have

  • Strong communication and presentation skills
  • Strategic planning and business analysis
  • Process improvement initiative leadership
  • Knowledge of change management best practices

Key Requirements

  • Post-secondary education in Computer Science or related field
  • Minimum 8 years of progressive IT experience
  • 5-7 years focused on client relationship management
  • Demonstrated experience leading and delivering projects
  • Experience with RFxx procurement documents and vendor management

Work Rights

Not specified

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