Clerical Team Lead- Atrium Health

Advocate Health

Harrisburg, US
Base: $22.90 - $34.35; bonus/equity: not specified...
Exceptional customer service skills
Develop and distribute reports
Train new team members
Leads and trains others to enhance customer service to the team

Job Summary

  • Leads and trains others to enhance customer service to the team.
  • Identifies variances in performance of the department and works with team members to meet expectations.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Leads and trains others to enhance customer service to the team.

Salary

Base: $22.90 - $34.35; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match and other financial wellness programs, Educational Assistance Program

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Develop and distribute reports
  • Train new team members
  • Identify performance variances

Nice-to-have

  • Fast-paced environment
  • Lead and train others
  • Recommend solutions for concerns

Key Requirements

  • High School Diploma or GED required
  • Associates degree in healthcare related field preferred
  • Medical, secretarial, and/or customer service experience required
  • 2 years in a medical office setting preferred
  • Experience as CMA/RMA, MOA or in a call center environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter