Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Strong communication skills for face-to-face interactions
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
The position involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.
Employees will work in a multi-channel branch environment, providing face-to-face service before 1pm and remote support via telephone or digital channels after 1pm.
Matching Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
Skills & Requirements
Must-have
Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Strong communication skills for face-to-face interactions
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy retail environment
Interest in home loans and business banking products
Key Requirements
Experience in financial services, retail, or hospitality