Front Of House Team Leader

Dentsu Creative ANZ

London, United Kingdom
Lead by example
Exceptional service delivery
Manage multiple reception desks
Lead by example, demonstrating the highest levels of service and inspiring your team to achieve 5-star standards

Job Summary

  • Lead by example, demonstrating the highest levels of service and inspiring your team to achieve 5-star standards.
  • Manage Front of House services, hospitality, and client meeting room areas, ensuring a smooth and efficient client journey.
  • Contribute to the overall performance of the wider Workplace team and its ongoing continuous improvement.

Matching Summary

Lead by example, demonstrating the highest levels of service and inspiring your team to achieve 5-star standards.

Skills & Requirements

Must-have

  • Lead by example
  • Exceptional service delivery
  • Manage multiple reception desks
  • Client hospitality management
  • Front of House operations
  • Team leadership and motivation

Nice-to-have

  • Positive can-do attitude
  • Seamless client journey focus
  • Proactive multitasking
  • Innovation and improvement focus
  • Professional presentation

Key Requirements

  • Management background in FOH/reception/hospitality/concierge
  • Experience in leading and inspiring a team
  • Solid administrative skills
  • Strong customer service & people skills
  • Strong IT skills (Outlook, MS Office, Engage)
  • First Aider/Fire Marshal (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter