Application Production Support Engineer - Generative Ai Tools

Citi Handlowy

Not specified
8-13 years application production support experience
Proficiency in python or bash scripting
Experience with cloud platforms aws azure gcp
Citi Handlowy is seeking an Application Production Support Engineer specializing in Generative AI Tools. The role focuses on providing technical support for AI applications, involving problem diagnosis, incident management, and collaboration with engineering teams, while requiring extensive experience in production support and cloud technologies

Job Summary

  • This role involves providing front-line technical support to diagnose and resolve production issues related to generative AI applications.
  • Candidates will utilize monitoring tools to track key metrics and proactively address potential issues before they impact users.
  • The position requires collaboration with engineering teams to identify root causes, implement fixes, and prevent future occurrences.

Matching Summary

Match Score: 85

Citi Handlowy is seeking an Application Production Support Engineer specializing in Generative AI Tools. The role focuses on providing technical support for AI applications, involving problem diagnosis, incident management, and collaboration with engineering teams, while requiring extensive experience in production support and cloud technologies.

Skills & Requirements

Must-have

  • 8-13 years application production support experience
  • Proficiency in Python or Bash scripting
  • Experience with cloud platforms AWS Azure GCP
  • Familiarity with monitoring tools Datadog Prometheus Grafana

Nice-to-have

  • Experience with generative AI models and algorithms
  • Knowledge of MLOps principles and practices
  • Experience with containerization Docker Kubernetes
  • Passion for AI and machine learning

Key Requirements

  • Bachelor's degree in Computer Science Engineering or related field
  • 8-13 years of experience in application production support
  • Strong understanding of software development lifecycle and DevOps principles

Work Rights

Not specified

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