Commission pyy plan with base + incentives; not sp...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role involves facilitating communication between customers and technicians while managing service requests and estimates, and providing top-notch customer service in a fast-paced automotive environment
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their expanding team. The role involves facilitating communication between customers and technicians while managing service requests and estimates, and providing top-notch customer service in a fast-paced automotive environment.
Salary
Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
initiate automotive services and repairs
ascertain vehicle performance problems
develop estimates
write repair orders
maintain customer records
serve as communicator and liaison
Nice-to-have
exemplary customer service
team player
Key Requirements
Previous Service Advisor experience, preferred
Valid drivers license with acceptable driving record
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
High School graduate or equivalent, 18 years or older required