Base: $24.00 - $33.50 usd; bonus/equity: not speci...
Team leadership and coaching
Customer experience management
Operational compliance and regulatory guidelines
This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines
Job Summary
This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines.
The role will lead, coach and develop colleagues toward achieving overall store results to include operational excellence, store advice and referral goals, and personal development objectives.
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.
Matching Summary
This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines.
Salary
Base: $24.00 - $33.50 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Team leadership and coaching
Customer experience management
Operational compliance and regulatory guidelines
Cash handling and vault management
Fraud prevention and loss control
Nice-to-have
Skill development and growth opportunities
Promoting integrity and colleague safety
Collaborative work environment
Reimagining banking experiences
Key Requirements
2+ years of relevant experience
Undergraduate degree preferred
Excellent organization, interpersonal and communication skills
Sound judgment in decision making and problem solving
Demonstrated knowledge of Banking Compliance Regulations