Customer Banking Specialist - Epping

CommBank

Epping, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • The role requires completing financial health checks and providing education on digital banking options while championing a risk-adverse culture.

Matching Summary

As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Strong problem-solving abilities
  • Integrity and customer-centric approach

Nice-to-have

  • Interest in building a long-term career
  • Experience in financial services or retail
  • Holistic solution provider mindset
  • Genuine interest in financial wellbeing

Key Requirements

  • Proven customer service experience
  • Financial services background preferred
  • Availability for Monday-Friday roster

Work Rights

Not specified

Tailored Resume

Cover Letter