This front-office role ensures prompt handling of customer inquiries, complaints, and parts orders within the aerospace sector
Job Summary
This front-office role ensures prompt handling of customer inquiries, complaints, and parts orders within the aerospace sector.
The position requires acting as a liaison between customers and internal departments like Workshop, Logistics, and QA to manage repair units and warranty administration.
Candidates will receive a competitive salary, comprehensive medical benefits, and two-way transportation to Clementi MRT.
Matching Summary
Match Score: 85
This front-office role ensures prompt handling of customer inquiries, complaints, and parts orders within the aerospace sector.
Salary
Competitive starting salary; Comprehensive medical and dental benefits; Two-way transportation provided
Skills & Requirements
Must-have
5 years customer service experience in MNC
Proficiency in MS Excel applications
Knowledge of BaaN or similar ERP software
Strong oral and written communication skills
Ability to handle AOG on-call duties
Nice-to-have
Experience with Liebherr-Aerospace products
Willingness to work flexible schedules
Teamwork in global multi-cultural environment
Experience managing repair unit TAT
Key Requirements
GCE A level or Diploma in Business Administration
Minimum 5 years related experience in MNC customer service