Product Management Director - Customer Success Data Platform

Salesforce

Base: $164,000 - $261,500 annually; bonus/equity: ...
Data platform modernization strategy
End-to-end telemetry leadership
Strategic bridge & requirement synthesis
You will drive the core strategy and requirements for our Data Platform Modernization, which will be the foundation of all CSG analytical tools

Job Summary

  • You will drive the core strategy and requirements for our Data Platform Modernization, which will be the foundation of all CSG analytical tools.
  • Serve as the primary architect of the telemetry strategy, partnering with internal Salesforce product teams and third-party providers to identify and ingest high-value signals.
  • Join us at a pivotal moment where Customer Health is an executive-level priority and our analytical tools serve as the primary engine for global growth.

Matching Summary

You will drive the core strategy and requirements for our Data Platform Modernization, which will be the foundation of all CSG analytical tools.

Salary

Base: $164,000 - $261,500 annually; Bonus/Equity: company bonus, incentive for sales roles, equity as applicable; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Data Platform Modernization Strategy
  • End-to-End Telemetry Leadership
  • Strategic Bridge & Requirement Synthesis
  • Operational Excellence & Auditability
  • Advanced Signal Governance
  • Growth & Integration Management

Nice-to-have

  • AI-driven insights
  • Customer health executive-level priority
  • Workforce transformation in the agentic era
  • Passion for bettering business and the world

Key Requirements

  • 10+ years Product Management experience
  • Building and scaling foundational data platforms
  • Large-scale backend infrastructures
  • Deep technical understanding of data engineering lifecycles
  • Proven track record of establishing data governance frameworks
  • Experience building data foundations for ML-driven insights
  • Exceptional ability to influence a matrixed organization
  • Experience managing high-availability systems
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or related field

Work Rights

Not specified

Tailored Resume

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