Total Rewards New Associate

Accenture Australia

Compensation administration process design
Process employee tickets and service requests
Maintain accurate hr records
Process employee tickets and service requests related to compensation changes, benefits enrollment, and policy queries via HR systems and ticketing platforms

Job Summary

  • Process employee tickets and service requests related to compensation changes, benefits enrollment, and policy queries via HR systems and ticketing platforms.
  • Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.
  • Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Matching Summary

Process employee tickets and service requests related to compensation changes, benefits enrollment, and policy queries via HR systems and ticketing platforms.

Skills & Requirements

Must-have

  • Compensation Administration Process Design
  • Process employee tickets and service requests
  • Maintain accurate HR records
  • Execute processes accurately and timely
  • Perform Root Cause Analysis
  • Propose process improvement ideas
  • Update process metrics and maintain MIS

Nice-to-have

  • Good organizational and prioritization skills
  • Analytical and problem solving skills
  • Multi-cultural awareness
  • Passion for customer service
  • Team player
  • Results and detail-oriented
  • Focus on high data accuracy
  • Quality driven communications and transactions

Key Requirements

  • Any Graduation
  • 0 to 1 years of experience
  • Benefits and/or Compensation experience is a plus
  • Workday experience is a plus
  • Customer facing experience

Work Rights

Not specified

Tailored Resume

Cover Letter