Clinical Application Support Specialist Ii- Ro

GE HealthCare

Base: $70,400.00-$105,600.00 annual; bonus/equity:...
Fully remote
Radiation oncology clinical experience
Respond to customer inquiries
Resolve software issues
GE HealthCare is seeking a Clinical Application Support Specialist to provide customer support for their MIM imaging software, focusing on the Radiation Oncology field. The ideal candidate will possess clinical experience, exceptional communication skills, and a passion for assisting others

Job Summary

  • The Clinical Application Support Specialist is the first point of contact for customers, responsible for supporting customer needs by responding to inquiries to resolve software issues or configuration requests and delivering personalized training.
  • This role requires clinical Radiation Oncology experience and a passion for helping others to join a world-class support team and provide an effortless customer experience.
  • Key responsibilities include learning specialized industry-specific software, providing excellent customer service and product training, and collaborating with team members to find solutions and improve the software.

Matching Summary

Match Score: 85

GE HealthCare is seeking a Clinical Application Support Specialist to provide customer support for their MIM imaging software, focusing on the Radiation Oncology field. The ideal candidate will possess clinical experience, exceptional communication skills, and a passion for assisting others.

Salary

Base: $70,400.00-$105,600.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Radiation Oncology clinical experience
  • Respond to customer inquiries
  • Resolve software issues
  • Deliver personalized training
  • Remote technology utilization
  • Customer satisfaction focus

Nice-to-have

  • Organized and motivated
  • Calm under pressure
  • Demonstrate empathy
  • Passion for helping others

Key Requirements

  • 3+ years clinical or medical experience
  • Radiation therapy, dosimetry, or support capacity for radiation oncology preferred
  • BS RT (T) or CMD Certification preferred
  • Strong communication, organization, and time management skills
  • Analytical and critical thinking skills
  • Flexible schedule

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter