Itsm Service Now Developer

Kyndryl

Hybrid
8 to 10 years servicenow development experience
Itsm, itom, app engine, portal modules
Service catalog, knowledge, sla, cmdb/csdm
The role involves developing ServiceNow solutions in ITSM with a focus on minimizing bugs and rework while adhering to best practices

Job Summary

  • The role involves developing ServiceNow solutions in ITSM with a focus on minimizing bugs and rework while adhering to best practices.
  • Candidates must possess a growth mindset and prioritize customer success within a flexible, supportive environment that values well-being.
  • The position requires extensive knowledge of IT Service Management, CMDB, and service catalog alongside proven problem-solving abilities.

Matching Summary

The role involves developing ServiceNow solutions in ITSM with a focus on minimizing bugs and rework while adhering to best practices.

Skills & Requirements

Must-have

  • 8 to 10 years ServiceNow development experience
  • ITSM, ITOM, App Engine, Portal modules
  • Service Catalog, Knowledge, SLA, CMDB/CSDM
  • Script Includes, Business Rules, UI Actions
  • API integrations with enterprise systems

Nice-to-have

  • Growth mindset and continuous learning
  • Customer-focused approach to success
  • Inclusive and borderless collaboration style
  • Experience with AI Ops and Now Assist
  • Agile or Waterfall methodology experience

Key Requirements

  • Graduation/Post-Graduation in Computer Science or Engineering
  • ServiceNow Certified System Admin and Implementation Specialist
  • CAD and Discovery certifications preferred
  • 8 to 10 years of ServiceNow development experience

Work Rights

Not specified

Tailored Resume

Cover Letter