Consultant(e) en support des avantages sociaux & solutions talents / Benefits and Talent Consultant
ADP
Montreal, Quebec, Canada
On-site
University degree in hr or 1-2 years experience
Strong written and oral communication skills
High volume contact centre environment
You will serve as the front-line for solving complex technical issues related to benefits and talent management modules within the ADP platform
Job Summary
You will serve as the front-line for solving complex technical issues related to benefits and talent management modules within the ADP platform.
The role requires thriving in a high-volume, metrics-driven contact centre environment while maintaining clear and engaging communication with clients.
ADP offers continuous training opportunities, flexible work arrangements, and a supportive culture focused on employee well-being and diversity.
Matching Summary
You will serve as the front-line for solving complex technical issues related to benefits and talent management modules within the ADP platform.
Skills & Requirements
Must-have
University degree in HR or 1-2 years experience
Strong written and oral communication skills
High volume contact centre environment
Technical troubleshooting of HCM modules
Data collection, analysis, and consolidation
Nice-to-have
Experience with ADP systems
Ability to learn new software quickly
Adaptability to changing priorities
Professional rapport building with clients
Ethical conduct and integrity focus
Key Requirements
Bachelor's degree in Human Resources
1-2 years HR administration or implementation experience
Bilingual French and English proficiency required for Quebec